CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN CONDITIONS
GENERAL:
1.Using the website you are on over electronic in the environment order you give If offered to you front to inform form And distant sales contract acceptance has done You are counted .
2.Buyers, buy they received of the product sales And delivery with relating to as numbered 6502 of the consumer protection About Law And Distant Contracts Provisions of the Regulation (OG: 27.11.2014/29188) with in force other to the law subject to .
3.Product shipment expense the one which… cargo fees buyers by will be paid .
4.Buy each received product , 30 days legal duration not to exceed registration with buyer’s it shows at the address person and / or to the organization delivery is done . this period inside product delivery not possible If , Buyers the contract end can achieve it .
5.Buy received product , complete And on order stated qualifications suitable And if any guarantee certificate of use guide like with documents delivery to be has to .
6.Buy received of the product being sold becomes impossible In case of seller This status since you learned 3 days from inside written aspect to the buyer This status report has to . 14 days total in price To the Buyer return to be has to .
IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:
7.Buyer , buy received product the price does not pay or bank in your records cancel If so , the Seller product delivery obligation end erer .
PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD:
8.Product delivery after being then the buyer payment what he did credit of your card unauthorized persons by unfair aspect used detection if And sold product cost relating to bank or finance establishment by To the Seller not paid If , Buyer , contract subject product 3 days in transport expense To the SELLER belonging to will be way To the SELLER return to do has to .
IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNPREDICTABLE REASONS:
9.Seller’s cannot foresee force majeure reasons if occurs And product during delivery cannot be If , the situation will be sent to the Buyer. is reported . Buyer , order cancellation of the product like with to be changed or obstacle from the middle to the shield until of delivery to be postponed request can . Buyer order cancel if ; to pay cash with made whereas from cancellation 14 days from inside to herself in cash This fee is paid . Buyer pays credit card with made whereas And cancel If so , this from cancellation from 14 days again inside product cost to the bank return is done , but of the bank buyer’s 2-3 weeks to your account in transfer It is possible .
BUYER’S OBLIGATION TO CHECK THE PRODUCT:
- Buyer , contract subject goods/ services delivery without taking before peak will ; dented , broken , packaging torn etc. damaged And defective goods/ service cargo from the company delivery will not take it . Delivery goods/ services received undamaged And durable is acceptance will be . BUYER , From delivery goods/ service after carefully to be protected has to . Withdrawal right Goods/ services if used should not be used . with product together Invoice in return should be .
RIGHT OF WITHDRAWAL:
11.BUYER ; buy received of the product to herself or it shows at the address to person / organization delivery from date 14 ( fourteen ) days from within , to the SELLER the following communication information over report provided that no legal And criminal responsibility without undertaking And no reason without showing financial rejecting from contract withdrawal your right can use .
- CONTACT INFORMATION FOR THE SELLER’S RIGHT OF WITHDRAWAL NOTIFICATION:
COMPANY
NAME/TITLE:
ADDRESS:
EMAIL:
PHONE:
FAX:
DURATION OF THE RIGHT OF WITHDRAWAL:
13.Buyer , buy received if One service If , this is 14 days duration of the contract was signed from history from starts . Withdrawal right time end before the end First , the consumer approval with of service to the performance started service in their contracts withdrawal right cannot be used .
14.Withdrawal your right from the use caused expenses to the SELLER belongs to .
15.Withdrawal your right use for 14 ( fourteen ) days duration to the SELLER in refundable registered mail , fax or email with written in notification to be found And of the product this is it in the contract organized ” Withdrawal right Unavailable Products ” terms within the framework unused to be It is necessary .
USE OF THE RIGHT OF WITHDRAWAL:
16.3. to the person or to the BUYER delivery made of the product invoice , ( Return to be wanted of the product invoice institutional if , return while institution edited is return invoice with together sending is required . invoice institutions in the name of organized order RETURN INVOICE is not issued for refunds if will not be completed .)
17.Return form , Return will be of your products box , packaging , if any standard accessories with together complete And undamaged aspect delivery to be is required .
RETURN CONDITIONS:
18.SELLER , withdrawal of notification to herself from reaching 10 days at the latest from duration in total cost And BUYER debt under stinging documents to the BUYER return to do and 20 days duration in financial return by taking is liable .
19 .BUYER’ of from his fault caused One for this reason of goods worth One reduction if it happens or return If it becomes impossible, BUYER’s fault SELLER’s at the rate of damages compensation by doing is liable . However withdrawal right time inside of goods or of the product duly suitable use due to occurred incoming change And BUYER is responsible for any damage It is not .
20.Withdrawal your right use due to SELLER organized campaign limit amount under deduction in case of offer in the scope of benefited from discount amount cancel is done .
PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:
- Free underwear, swimsuit and bikini bottoms, make-up materials, disposable products, products that are prepared at the request of the BUYER or clearly in line with their personal needs and to be returned, products that are at risk of rapid deterioration or have expired, products that are not suitable for health and hygiene reasons to be returned if their packaging has been opened to be delivered to the BUYER, products that are mixed with another product after delivery and cannot harm nature, goods related to periodical publications such as newspapers and magazines provided outside the scope of the subscription contract, services performed instantly in electronic environment or audio or video recordings, books, digital content, software programs, data recording and data storage devices, computers, consumables and packaging delivered to the consumer immediately must be handled by the BUYER. It is not possible to open them as required by the return regulation. In addition, the right of withdrawal may expire before the period expires. First of all, it is not possible to use your right of withdrawal regarding services where the performance of the contract has started with the consumer’s approval as required by the regulation. 22. In order for cosmetic and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes and stationery consumables (toner, cartridges, ribbons, etc.) to be returned, their packages must be unopened, untested, intact and unused.DEFAULT AND LEGAL CONSEQUENCES
If the BUYER has made the payment transactions with a credit card and is in default, he/she will pay interest within the framework of the credit card agreement between the card holder bank and the other responsible bank and accepts, declares and undertakes this to the bank. In this case, he/she may take legal action against the bank; he/she may request expenses and attorney fees from the BUYER and in any case, if the BUYER has defaulted due to his/her debt, the BUYER accepts that he/she will pay the SELLER’s damages and losses due to the delay in the performance of his/her debt.
PAYMENT AND DELIVERY
24. You can send money to any of our bank accounts (TL) by making a bank transfer or EFT (Electronic Fund Transfer).
25. You can benefit from online payment or online installment opportunities for all kinds of credits to your credit cards through our website. In your online payments, the amount will be withdrawn from your credit card at the end of your order.
